How It Works

From your home to our workshop, and back.

Restoration isn't a single step — it's a sequence, and we keep you informed at each one. Here's exactly what happens after you reach out.

  1. 01

    Share Photos

    Send clear photos of the object from a few angles, along with a short description of its condition and what you'd like restored.

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    Object being photographed against a plain background for assessment
  2. 02

    Initial Assessment

    We look at the material, age, damage and any special considerations — like gilding, engraving or religious significance — before saying what's possible.

  3. 03

    Quote / Confirmation

    You'll receive an estimate based on what we've seen. Work only begins once you've confirmed you'd like to go ahead.

  4. 04

    Pickup

    Where doorstep pickup is available, we arrange collection at a time that works for you. The object is logged and packed for transit.

  5. 05

    Restoration

    Cleaning, polishing, gilding or finishing — carried out according to what the object's material and condition actually call for.

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    Workshop bench with restoration tools and a piece mid-polish
  6. 06

    Quality Check

    Before anything is sent back, the piece is checked against the agreed scope of work.

  7. 07

    Safe Return

    The restored object is carefully packed and returned to you, the same way it left.

Documentation

Why we photograph every piece before restoration.

A photo taken before we begin is a record — of condition, of engraving, of the small details that matter to you but might not survive a hurried repair. It's how we know what "restored" should actually look like for that specific object, and how you know exactly what changed.

One Object, Three Moments

A single restoration, start to finish.

Inside the Workshop assets/videos/restoration-process.mp4
Common Questions

A few things people ask.

Ready to send your first photos?

The process starts the moment you share what you have — no commitment until you've seen an estimate.